Shipping policy

Shipping Policy

Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is 3-5 business days.

Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking number once your order has shipped.

Delays
Delivery delays can occasionally occur. We are not responsible for delays caused by customs, courier services, or force majeure.

International Shipping
Possible destinations are displayed at checkout.

Damages
We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the carrier to file a claim.

Contact Us
For questions about your shipment, please contact us at shop@newwave-concepts.com